IT Specialist

Atos Bilişim ve Danışmanlık A.Ş.

We are looking for an “IT Specialist” located in Ankara, at customer premises, with the qualifications below;

Requirements/Skills:

• Bachelor’s degree in Computer Science/Engineering, Information Systems, or related fields
• Minimum 4 years of experience in IT functions
• Proven experience with IT service support
• Experiences on Windows server & infrastructure
• Experiences on Network Building & Control
• Good working knowledge of TCP/IP, LAN, WAN, Wireless Network and other common network subjects
• Knowledge on VPN, Anti-virus
• Knowledge on Video Conference Systems
• Experience on Backup and Restore tools
• Experience managing mobile device management
• Fluent in English - both verbal and written
• Advanced computer skills in MS Office
• Strong analytical, problem solving and decision making skills to evaluate alternatives and provide recommendations on technical issues
• Well-developed communications skills; excellent interpersonal skills

Job Description:

• Track performances of outsource services in desktop and technical support
• Make planning about necessary works for the continuity and performance of the system, make technical arrangements and track
• Ensure testing and taking backups of systems and applications periodically within the organization
• Ensure keeping IT inventory of the organization updated
• Documentation of subjects in his/her responsibility
• Install, configure, test, maintain, monitor and troubleshoot servers when required
• Support end-users’ hardware and software in order to deliver required service levels
• Perform hands-on fixes at the desktop level, including installing, upgrading software & hardware, configuring systems and applications
• Implement server installations, upgrades, maintenance fixes and vendor-supplied patches according to the plans
• Proceeding, checking and reporting daily backups
• Practice asset management for IT hardware, software and equipment
• Work with the vendors and service providers when required
• Performing preventative maintenance, including checking and cleaning of servers, workstations, printers, peripherals
• Develop help sheets and frequently asked questions lists for end users
• Provide remote support for end users when local support is not feasible.