İş Yerinde
İş Yerinde
Job Type
Full-Time
Years of Experience
More than 2 years of experience
Department
Supply Management
Supply Management
Application Count
63 application
Job Type
Full-Time
Years of Experience
More than 2 years of experience
Application Count
63 application
Department
Supply Management
QUALIFICATIONS AND JOB DESCRIPTION
- Monitor and track orders from placement to delivery, ensuring they progress without delays,
- Address any customer inquiries related to order status, shipping, or delivery timelines,
- Proactively identify disruptions (e.g., production delays, supply shortages) that impact order fulfilment,
- Communicate these events promptly to customers, providing transparent information,
- Propose revised Estimated Time of Arrival (ETA) based on the situation and the consolidation of the SC team,
- Collaborate with manufacturing and support teams to gather data on production bottlenecks, inventory issues, or other crises,
- Synthesize this information to provide accurate visibility to customers,
- Assist in crisis management by offering alternative solutions or contingency plans.
General Qualifications
- Technical bachelor's degree (such as Industrial Engineering) would be considered as a plus,
- Proven work experience as a Customer Service or in a similar role. Experience in a medical device industry will be a plus,
- Excellent communication, negotiation, and analytical skills,
- Proficiency in Microsoft Office and other relevant business applications. Experience with any ERP is a must,
- 2 - 5 years experience in customer service functions from multi-national company or equivalent,
- Experience in Spectacles, medical devices industry would be a plus,
- Fluency in English,
- Advanced use of MS Office Programs (PowerPoint and Excel)
Preferred Candidate
Müşteri Hizmetleri Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
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EssilorLuxottica is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. As an open network com
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Müşteri Hizmetleri Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Yöneticisi İş İlanları