Customer Solutions Specialist

Greif

• Bachelor's degree.
• A team player.
• To learn & have strong willingness to understand our customer needs.
• A strong communicator – both in writing & verbally – across organizational levels and with internal and external stakeholders.
• To handle multiple tasks at the same time and have strong prioritization & solid follow-up skills.
• A strong interest in the technical side of our products.
• Fluency in English.
• Resident in the Anatolian side.
• No military obligation for male candidates.

DESCRITION

• Understanding our customers’ needs & expectations and translate these into high quality products & services,
• Recommending alternative solutions where needed to meet customers’ needs,
• Coordinating the entire end-to-end order process flow and specification management,
• Being the single point of contact between Sales Office, Planning, Production, R&D, Quality and Logistics departments,
• Managing all inquiries and info requests from Planning, Production and QA departments in time,
• Responding to inquiries, sample and order requests of our customer in a professional and timely manner,
• Pro-actively communicating any issues with the customer and help in finding satisfying solutions,
• Providing technical & product optimization support for Sales Offices.