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Strategic Account Manager - Istanbul

Insider

İstanbul(Avr.)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Application Count

200 application

Job Type

Full-Time

Position Level

Specialist

Application Count

200 application

Department

QUALIFICATIONS AND JOB DESCRIPTION

STRATEGIC ACCOUNT MANAGER

Position: Strategic Account Manager

 

First things first: What is this role about?

 

You’re probably expecting an eye-catching, mesmerizing job description that will sweep you off your feet, flavoured with the coolest startup jargons. But, let’s be honest, nothing says more than the real experience, right? So we asked our team to tell us what their day-to-day is really like and, in a nutshell, this is what they told us.

 
  • You’ll be the face of Insider to our clients! You’ll be the bridge between their needs and our technology

  • Help our clients understand their needs and which of our features and products best match their goals and expectations

  • Make sure our clients are utilizing our technology at their best so that we can fully provide them our world-class service. You’ll monitor and facilitate the customer's adoption of our technology

  • Work with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary

  • Develop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organization

  • Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client

  • Establish a trusted adviser relationship that ensures our customer's overall satisfaction with our services and technology

  • Plan strategies to help the customers meet their objectives, prioritizing and driving resolution on escalated customer issues

  • Bring new product ideas to the table! As an account strategist, you will be helping our product and design gurus shape our product roadmap

  • Have your cabin luggage at the ready! We attend a lot of events across the globe.


 


İŞ TANIMI

What we expect from you?

 
  • A university degree in Business, Marketing, Engineering, or related fields

  • To have, to some extent, digital marketing related experience in a customer-oriented position

  • Show us that “you’ve got what it takes” to collaborate and build strong relationships with customers, especially at the executive level

  • Solid oral and written communication abilities, with positive and energetic phone skills and exquisite listening skills. Alas, we’ve got clients all over the world!

  • Be a self-motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clients

  • Cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with ur products and our assistance

  • Superior project and time management skills. A keen eye for detail is a plus!

  • Passion for testing, measuring and improving outreach and follow up effectiveness

  • The ability and flexibility to work in a fast-paced startup environment

  • Solid understanding of basic web concepts and digital marketing.

 

Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us 

 
  • Mens sana in corpore sano! You’ll enjoy delicious and healthy lunches, dinners and afternoon snacks. Plus coffee and tea handy!

  • We offer many hard and soft skills trainings to help you improve and challenge yourself.You’ll have access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge.

  • You’ll have space to share your skills and even deliver trainings and workshops if you wish. Sharing is caring!

  • We’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want

  • You’ll have a chance to work in an international, diverse and inclusive environment

  • You’ll be part of an industry that’s shaping the future of customer experiences.Don’t believe us? Just ask Google.

  • Occasional TGIF happy hours!

 

Now, a little bit about us

 

Insider is an integrated Growth Management Platform for digital marketers, but we’re also known as data-geeks, trailblazers, or entrepreneurs. Our mission is to help marketers and brands across the globe deliver hyper-personalised customer experiences in multiple online channels. Insider simplifies the life of digital marketers and helps them drive growth for their brands, with zero marketing waste. Here’s a little list with some cool things about us:

 
  • We were listed in 100 Hottest startups by WIRED magazine and our CEO and Co-Founder, Hande Cilingir, was ranked one of the top 5 women CEOs outside the US

  • Our new category (Growth Management Platform) was recently backed by Sequoia Capital, one of the most prestigious venture capital funds in the world

  • We partner with over 300 global brands like Huawei, Samsung, New Balance, Singapore Airlines and UNIQLO, helping them grow beyond customer expectations

  • We have offices in 16 regions, including London, Singapore, Tokyo, Dubai, Moscow, Warsaw, Kuala Lumpur, Jakarta, Istanbul, Kiev, Sydney, Seoul, Ho Chi Minh City, Bangkok, Hong Kong and Taipei.

 

Was this position made for you?

 

So let’s talk! We’re curious bugs and can’t wait to get to know you.

Preferred Candidate

More than 2 years of experience
Bachelor’s(Graduate)

Hesap Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Hesap Yöneticisi Hesap Yöneticisi Maaşları Hesap Yöneticisi Nasıl Olunur? Hesap Yöneticisi Nedir? Hesap Yöneticisi İş İlanları

Informatics / Software 1+

Hakkımızda

Insider Growth Management Platform (GMP) helps digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenu

Şirket Sayfasına Git
Şirketin Aydınlatma Metni

SOSYO PLUS BİLGİ BİLİŞİM TEKNOLOJİLERİ DANIŞMANLIK HİZMETLERİ TİCARET ANONİM ŞİRKETİÇALIŞAN ADAYI Kİ

Detaylı Bilgi
Yan Haklar

Özel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Bireysel Emeklilik.

Hesap Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Hesap Yöneticisi Hesap Yöneticisi Maaşları Hesap Yöneticisi Nasıl Olunur? Hesap Yöneticisi Nedir? Hesap Yöneticisi İş İlanları