Recreation Supervisor

Mandarin Oriental Bodrum

Duties and Responsibilities

Supervise all water sports activities in the resort both insourced (paddle boarding, Hobby cats, surfing, canoes, beach games) and outsourced (Jet ski, diving, Sea bobs)

Arrange boat charter services, picnic arrangements, tours and return experience and booking of all water sports activities

Supervise the beach services provided by Beach Butlers and Beach Concierge to ensure a beachside quality experience

Maintaining beach arrangements and daily pristine presence for guest

Coordinate all guest requests with the designated vendors

Maintain updated resource material on all vendors and information to accommodate guest request

Supervise the daily activities with the team based on reservations and other operational needs

Communicate any Guests Requests and Food & Beverage needs to the Operations Manager

Ensure that accident/incident investigations are completed and recorded accurately according to Safe & Sound policy.

Create new activities and work on a development plan to enhance the guest experience of existing activities for Young Fans and adults

Secure bookings, scheduling, itineraries – full administration duties for all recreation activities and programs.

Supervise and support Beach Butlers to ensure seamless communication of guests needs/requests are handled in an efficient way.

Requirements

Excellent communication skills in all aspects: verbal, written and non-verbal

Fluent in Turkish and English.

Additional languages would be beneficial

Professional and appropriate business appearance and presentation

Quality driven with a passion for excellence.

Must possess excellent organizational and interpersonal skills

Approachable, open-minded and fair